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Support

Support

Our Support Policy

AxiomThemes technical support is always there to assist their users with all the technical questions regarding Axiom products.

  • To get a pre-purchase advice, you may post in the theme’s forum.
  • To get a response more promptly, you are recommended to use our Ticket-system.
  • We try to answer your questions within 12-24 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.
  • Support time schedule is Monday – Friday: -10.00 – 19.00 CET
  • Please note! We do not provide support, if you do not have the purchase code.
  • Item support does not include:
    1. Customization and installation.
    2. Support for third party software and plugins.
Support

How to use our Support System

AxiomThemes technical support is always there to assist their users with all the technical questions regarding Axiom products.

  1. In the ‘Item Details’ there is a clickable banner “Support Sys”, which leads you to tickets.
  2. Or you may simply follow this link: axiom.ticksy.com.
  3. Enter your purchase key and register in the system.
  4. To avoid a confusion, please use your own ThemeForest login in Support System.
  5. Fill out the ticket form.
Support

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We Are Highly Rated by Our Students

4.7 out of 5

Enrolled in Creative Designing and Digital Marketing Training, course is almost comes to an end. i am fully satisfied as i learned to grow my business and i practically done each n every topic taught in the class.
Thanks Girish Sir and Vaishali ma’am to guide me. Thanks Animeria Institute.

Pinky Malhotra

Pinky Malhotra

Student

I Joined Animeria Institute for quite sometime now. This decision has been nice and helpful to me and all teacher are very good in teaching and helped me grow a lot. I have also started working on a project for the institute with the help of my mentor. The project is basically based on excel.

Prabhat Paul Lugun

Prabhat Paul Lugun

Student

Teaching pattern is good and they provide practice on their company live projects and provides internship letter along with the course which is a great benefit to the students in their professional carrer.

Neeraj Singh

Neeraj Singh

Student

Enrolled in graphic designing program and having hands on experience on live projects of their company which is a best part. Trainer is also cooperative and polite and experienced for 8 yrs in the same profession.

Satish Saini

Satish Saini

Student
Main Office:

123, New Lenox, Chicago
IL, 60606

Campus Location:

University Centre City,
7 Hill Str, B5 4UA